Implementing a Quality Management System
A Process Approach:
The general implementation approach to QMS implementation that QES uses is illustrated in the following process diagram. As you can see it starts with a preliminary audit, often referred to as a Gap Audit, which allows a proper system review of the client and their requirements. The findings of this audit are then presented to Management for review and agreement on the key focus areas.
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Three Pronged Approach |
- Management training workshops to formalise their procedures.
- Departmentally facilitated creation of quality plans and formalised procedures. (Procedures are usually documented in a simple flow diagram format similar to the one in this brochure).
- Support procedures are then facilitated with the appointed Management Representative (e.g. Control of Documents, Control of Records, Corrective Actions, and Internal Auditing). An Internal Auditor workshop is included to certificate competent internal auditors for your own ongoing internal audit programme.
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Our Implementation Philosphy |
- Shown below is the implementation philosophy followed to apply the best
practises (policies, procedures and work instructions) once they have been
created
- Click on the image below to see a larger version.
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CLICK IMAGE TO ENLARGE
Previous Clients Include... |
- The Capespan group (including Fresh Produce Terminals,
Supply Chain Groups, Service Centres, Freight Forwarding
Services).
- Digica (including call centre)
- Nampak
Packaging Group
- Del Monte Fresh Produce (US Group)
- Metrorail
- Bankmed
- Various Security Companies
- Sonae Novobord (Chip board and laminates
manufacturer, including Customer Services Centre)
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Why Choose Quality Engineered Systems (QES)?
- QES is owned and managed by a dynamic duo: Adrian Hulbert and
Kevin Britten. Together we have over 35 years combined experience
in the design, development and implementation of business managements
systems.
- Our clients are in various industries both locally and abroad.
We have worked in a number of business systems including quality,
food safety, information technology, health and safety, rail
safety, social accountability and good agricultural practises.
This has included integration of these systems where required.
- Our auditors are all SAATCA Accredited and we are recorded service
providers with the Services SETA.
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Quality
