A u d i t i n g

Auditing Services


 

QES provides professional auditing services for business improvement in a number of applications:

 

First Party Audits

Conventionally, a first party audit is conducted on your organisations own management system and internal structures by your organisation's own audit resource and is therefore under your direct control. You are implementing or maintaining your quality management system and will therefore want to conduct self-asssessments or first party audits to test compliance of your own systems. To improve your confidence in your own audit team during implementation, you will engage QES to assist and guide you through the pitfalls of the first steps in conducting your own audits.

 

Second Party Audits

Any organisation concerned about quality will want to be certain of their suppliers and can gain this confidence through conducting audits of their supplier's management systems and their ability to meet contract requirements. Most small businesses, with staff already performing additional "quality management" support functions as well as their normal duties, do not have the capacity to to conduct these audits. QES has the capacity and the expertise to conduct these audits on your behalf. The use of an uninvolved party such as QES also creates a perception of fairness and objectivity in the eyes of the Supplier.

 

Third Party Audits

It is generally accepted that a third party audit is conducted by a certification body to verify and validate your managemeny system. As a precaution, you may seek another unbiased outside assessment prior to the certification body assessment. This is done to address any oversights of your own first party audits . QES has added value to many an organisation's management system through this final intervention, ensuring a 100% success rate at certification.

 

QES Auditor Competence
The Audits will be conducted by Adrian Hulbert and Kevin Britten the partners of QES. Both have extensive auditing experience and are registered by SAACTA. A long working relatoinship with Metrorail and the SANS 3000-1 Railway Safety Standard means that they have a considerable depth of knowledge of Safety Management Systems. They also have a broad undestanding of Call Centre's, having been involved with compliance audits against SLA requirements for Bankmed's call centres, managed by the Metropolitan Health Group and QUALSA.
Learn more about Internal Auditing...
Read our "Guide to ISO 9001:2000" for an easy to follow interpretation of the standard and hints and tips on how to apply this to your business.
See section on Internal Audits under "Measurement, Improvement and Analysis" in the guide.

 

 

 

 

 

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