Tips

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7.0 PRODUCT REALISATION

 

Planning

• “fail to plan, plan to fail”

 

Customer related Processes

• understand clearly you customers needs
• use a standard check list
• document requirements
• verify/confirm requirements with the customer
• communicate clearly and concisely with your customer

 

Design & Development

• formalise the design process to ensure consistency of approach
• understand the extend to your design/development process

 

Purchasing

• ensure you get what you want
• develop sound relationships with suppliers
• passes on the quality message down the supply chain

 

Production and Service Provision

• ensures consistency to the process of creating or providing the product / service
• creates a clear understanding of who the product/service is produced or provided

 

Identification & tractability

• visually identifies product to avoid selection mistakes
• defines extent of traceability

 

Customer Property

• identifies the need for control on customer property

 

Preservation of Product

• improves control of product during / after manufacture

 

Control of Measuring & Monitoring Devices

• Ensures equipment used in this are correctly checked or calibrated