Tips
4.0 QUALITY MANAGEMENT SYSTEM
Documents
- Keep them simple, preferably flow charts
- Only document Key
Business Processes
- Have a simple way of controlling their recording
/ issuing / updating.
Use software if necessary
- Have the people that do the processes document them
- Remember who the documents are aimed at. Keep them appropriate.
- Use the languages of the uses and pictures if necessary
Records
- Keep them simple
- Ensure that all the fields are filled in
- Make the departments responsible for their own records
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